Boss98 Terms and Conditions – Complete Guide to Using Our Platform

01 Acceptance of Terms

Welcome to boss98. This platform is operated by boss98 and provides online entertainment services including Live Casino, Sports Betting, Slot Games, and Fish Shooting Games to eligible users throughout Malaysia.

By registering, logging in, or using any boss98 service, you automatically agree to be bound by these Terms and Conditions, our Privacy Policy, and all other guidelines and policies published on this platform. If you do not agree with any part of these terms, please stop using the boss98 platform immediately.

These Terms constitute a legally binding agreement between you ("User") and boss98 ("Platform"). They govern the relationship between both parties and supersede all prior agreements or discussions relating to the use of the platform.

02 Account Eligibility & Registration

To register and use the boss98 platform, you must meet all of the following eligibility criteria:

• At least 18 years old at the time of registration.
• Not included on any gambling prohibition list issued by any relevant authority.
• Not registering on behalf of another person or in the name of a business entity.
• The information you provided during registration is true, accurate, and up to date.
• Never previously banned by boss98 for prior violations of these terms.

Each user is only permitted to hold one active account on boss98. Multiple account registrations by the same individual – whether using a different name, phone number, email, or IP address – are strictly prohibited and constitute a serious violation of these terms.

Boss98 reserves the right to decline any registration application without providing a reason. boss98's decision on account eligibility is final.

03 Account Verification (KYC)

Boss98 conducts a Know Your Customer (KYC) process to meet compliance requirements and prevent fraud. As part of this process, you may be asked to submit identity verification documents including:

• A valid copy of your MyKad or Malaysian passport.
• A recent bank statement or utility bill as proof of address.
• Where required, proof of ownership of the payment method used.

The KYC process is typically completed within 24–48 business hours after all documents have been received in full. Withdrawals exceeding certain limits will require a successful KYC before being processed.

04 Deposits & Payment Methods

Boss98 accepts deposits via a variety of payment methods popular in Malaysia:

• DuitNow (instant transfer)
• FPX (Internet Banking for all major Malaysian banks)
• Touch 'n Go eWallet
• Boost eWallet
• GrabPay
• Direct Bank Transfer

The minimum deposit at boss98 is MYR 20. Deposits will be credited to your account within minutes after payment confirmation is received by our system. boss98 does not charge any fees for deposits — however, your bank or e-wallet provider may apply their own charges.

All deposits must be made using a payment method registered in your own name. boss98 does not accept third-party deposits. If a deposit is found to have been made by an unauthorized party, boss98 reserves the right to return the funds and suspend the relevant account for further investigation.

05 Fund Withdrawal

Boss98 processes withdrawals quickly and transparently. The following withdrawal terms and procedures apply:

• The minimum withdrawal amount is MYR 50 per transaction.
• DuitNow withdrawals are typically processed in under 5 minutes after approval.
• Withdrawals to a bank account may take up to 1 business day depending on the receiving bank.
• You may only withdraw funds to a bank account or e-wallet registered in your own name.
• The first withdrawal from any account requires a completed KYC identity verification.

Boss98 reserves the right to place any withdrawal request on hold for security review purposes. Such reviews are typically completed within 24 business hours. If your withdrawal is held beyond this period, please contact our customer support team.

06 Bonuses, Promotions & Rewards

Boss98 offers various types of bonuses and promotions from time to time. All bonuses are subject to the specific terms stated in each promotional offer. The general terms applicable to all boss98 bonuses are as follows:

• Each bonus can only be claimed once per user unless otherwise stated.
• The rollover requirement for each bonus must be met within the specified time frame.
• Boss98 reserves the right to forfeit any bonus obtained through improper means or in violation of the spirit of the promotion.
• If boss98 suspects bonus abuse, the account in question will be suspended for investigation.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Boss98 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

Players found engaging in wagering strategies designed to manipulate the bonus system – including two-sided betting, arbitrage, or strategies that guarantee minimum losses solely to meet rollover requirements – may have their accounts suspended and bonuses voided.

07 Sports & Casino Betting Rules

All wagering activity on boss98 – whether Sports Betting, Live Casino, Slots, or any other game – is subject to the following rules:

• All confirmed bets are final and cannot be cancelled.
• Boss98 reserves the right to void bets in the event of technical errors, incorrect odds, or unforeseen circumstances affecting match results.
• In the event of a match that is postponed or delayed beyond the specified period, bets will be considered void and stakes returned.
• Boss98 reserves the right to limit or refuse any bet without providing a reason.
• The use of automated software, bots, or any unfair method to place bets is prohibited and may result in immediate account suspension.

08 Account Suspension & Termination

Boss98 reserves the right to suspend, restrict, or terminate any user account without prior notice if:

• The user has violated any part of these Terms and Conditions.
• There is evidence or suspicion of fraud, money laundering, or other illegal activity.
• The user provided false information during registration or the KYC process.
• The user owns or attempts to own multiple accounts.
• There is activity indicating abuse of the boss98 bonus or promotions system.
• Account inactive for more than 12 consecutive months.

You may also request account termination at any time by contacting the boss98 customer support team. Upon termination, any valid balance (excluding bonus funds that have not met the requirements) will be returned to you after the review is completed.

09 Privacy & Data Protection

Boss98 takes the privacy and data protection of our users seriously. The collection, storage, and use of your personal data is carried out in accordance with the boss98 Privacy Policy, available on a separate page.

By using the boss98 platform, you agree to how we handle your personal data as described in the Privacy Policy. In summary:

• Your personal data is collected for the purposes of account management, transaction processing, and customer support.
• Boss98 will not sell or transfer your personal data to third parties without your consent, except as required by law.
• You have the right to request access to the personal data we hold about you.

For more information, please refer to boss98 Privacy Policy.

10 Responsible Gaming

Boss98 is committed to promoting responsible and safe gaming. We provide a range of tools to help you manage your gaming activity:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits from within your account settings.
• Loss Limit: Set a maximum loss limit for a specified period.
• Self-Break: An option to temporarily suspend your account for anywhere from 24 hours to 90 days.
• Self-Exclusion: A permanent self-exclusion option if you feel you have a gambling problem.

If you or someone you know has a problem related to gambling, please visit the Responsible Gaming us for available information and support resources.

11 boss98 Liability Cap

Boss98 will not be held liable for any loss or damage arising from:

• Service disruptions due to planned or unplanned system maintenance.
• Technical failures beyond boss98's control, including internet disruptions, third-party server failures, or natural disasters.
• Financial losses resulting from betting decisions made by the user themselves.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Any actions or omissions by third parties, including payment providers or game providers.

In all circumstances, boss98's maximum liability to you shall not exceed the current account balance at the time of the relevant incident.

12 Changes to Terms & Applicable Law

Boss98 reserves the right to amend, update, or replace these Terms and Conditions at any time. Any significant changes will be communicated to you via a notice on the platform or your registered email at least 7 days before the changes take effect, except in urgent circumstances.

Continued use of the boss98 platform after the effective date of any changes constitutes acceptance of the amended terms. If you do not agree with the changes, you have the right to close your account before the effective date.

These Terms and Conditions and the relationship between you and boss98 are governed by the applicable laws of our operating jurisdiction. Any dispute arising from or relating to these Terms will be resolved through a mutually agreed arbitration process before any legal action is taken.